Can I have a telephone in my room?
mowlamhc2019-01-21T12:15:52+00:00All rooms have a telephone or telephone connection.
What if the complaint has still not been resolved?
mowlamhc2019-01-21T12:16:35+00:00If you have complained to us and you’re not satisfied with our decision on your complaint it is open to you to contact the Office of the Ombudsman. [...]
What if I am not satisfied with the service?
mowlamhc2019-01-21T12:16:29+00:00Mowlam Healthcare welcomes all comments, complaints and compliments. Informal Complaint Speak informally to any member of staff and outline your concerns. Should your concerns not be resolved to your [...]
Can I still go out with family or friends?
mowlamhc2019-01-21T12:16:25+00:00Yes we encouraged residents to go out with friends and family as often as the feel comfortable travelling for day trips or holidays.
Will the Government pay for nursing home costs?
mowlamhc2019-01-21T12:47:24+00:00The HSE can make a contribution towards nursing home care for individuals, knows as subvention. This is based on an individual assessment by the HSE. The Government has [...]
Is a GP available at all times?
mowlamhc2019-01-21T12:16:18+00:00A GP available round the clock for emergency care on a call out service.
How do I launder my clothes?
mowlamhc2019-01-21T12:16:07+00:00All clothes are laundered in the home by Mowlam Healthcare.
Can we bring some of our own furniture?
mowlamhc2019-01-21T12:16:02+00:00Yes you can bring your own furniture that would be suitable including pictures, radio etc.